Safer digital banking starts with trust.
Your digital safety matters. Explore the policies that explain how VMATIC Shield approaches privacy, data protection, user consent and cybersecurity awareness—so you can make informed choices with confidence.
Explore the policy framework
Choose a document below to read the detailed policy. Each page covers a specific part of the VMATIC Shield user and security experience.
Privacy Policy
Understand what information may be processed, why it is used, how it is shared, and the choices available to users.
Read full policyTerms and Conditions
Learn the terms for using VMATIC Shield, including permission-based features, user responsibilities and important limitations.
Read full policyUser Data Deletion Policy
Find out how to request deletion, how requests are verified, and when limited retention may be required.
Read full policyData Protection Policy
Explore the organisational principles for access control, secure development, retention and incident response.
Read full policyUser Data Consent and Security Policy
See how permission requests, clear explanations, consent records and withdrawal choices should work.
Read full policyApp User Agreement and Acceptance Policy
Review the user agreement, acceptance approach, app use responsibilities and service limitations.
Read full policyCyber Security Compliance Policy for General Knowledge and Information
Read practical cybersecurity guidance, safe digital-banking habits and information about the product’s role and limitations.
Read full policyCertifications & Compliance
Our Commitment to Information Security, Quality and Trusted Technology.
View certificationsQuestions about privacy or security?
For policy questions, data requests or concerns related to VMATIC Shield, contact the team. Please do not include passwords, PINs or OTPs in your message.